Thank you for your interest in our IRT Case Study
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IRT Group is one of Australia's largest community-owned providers of seniors lifestyle & care.
After almost 50 years of sustained growth, IRT now operates 32 communities, supporting 8,000 customers and employing over 2,300 people.
As the company grew, there was a feeling they had lost touch with their "roots and pioneering spirit".
Walking the Talk helped the organisation overcome some of its biggest challenges including;
- Changing customer needs & expectations
- Market deregulation
- Less government funding
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