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Airservices is a government-owned organisation providing services to the aviation industry. It manages air traffic operations for over 90 million passengers on more than 4 million flights every year, covering 11 percent of the world’s airspace.
Airservices was facing an unusually large number of challenges when it approached Walking the Talk. Including a 60% increase of air traffic movements by 2030, a large capital infrastructure program, increasing environmental concerns, the development and implementation of a world-first navigation system, and an ageing workforce.
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